Unilever’s ice cream business in India — anchored by the Heartbrand portfolio including Cornetto, Magnum and Kwality Walls — is reporting a notable turnaround after a challenging period marked by pandemic-era disruptions and competitive pressure. The unit’s CEO said the business has regained momentum through expanded distribution, category innovation and strengthened operational execution, contributing to a healthier growth trajectory in the country’s dynamic frozen dessert market.
According to the company’s leadership, India remains a key growth engine for Unilever’s global ice cream division, supported by strong consumer engagement and a diversified product mix that spans value, premium and novelty offerings. Improved supply chain resilience and targeted marketing initiatives have lifted demand across urban and semi-urban markets, translating into increased retail presence and better distribution penetration.
While the report focuses on frozen desserts, the turnaround reflects broader consumer trends in dairy and dairy-based indulgence categories in India. Rising disposable incomes, expanding cold-chain infrastructure and evolving tastes have created robust demand not just for commodity milk but for value-added dairy segments including ice creams, flavoured milk and dairy desserts that bridge traditional dairy with convenience and lifestyle consumption.
The success narrative also highlights the importance of cold chain strengthening in India’s dairy ecosystem — a challenge often overlooked in mainstream narratives but crucial for quality and market access in products that require strict temperature control from factory to retail. As companies like Unilever extend deeper into rural and emerging urban markets, the ability to maintain consistent cold storage and distribution becomes a competitive enabler, improving product quality, reducing spoilage and supporting broader dairy value-chain growth.
Industry analysts say Unilever’s rebound underscores how premiumisation, portfolio innovation and distribution scale can unlock dairy-adjacent demand even in mature categories, reinforcing the case for greater focus on value-added dairy offerings that augment traditional milk procurement and elevate income opportunities across farmers, processors and allied players.
Source : Dairynews7x7 Feb 15th 2026 Read full story here
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Image Credit: Kwality Walls website